Terms and Conditions
Welcome to TAV Electric.
When purchasing from TAV Electric, you agree to the following terms. These outline your rights, responsibilities, and our commitments to you as a valued customer.
Product Use
Our electric products are designed for specific uses. Using them outside their intended purpose, such as overloading, modifying, or operating in extreme conditions, can lead to damage not covered under warranty. Proper maintenance is essential to ensure long-term performance and avoid unexpected issues.
Pricing and Payment
- All prices are listed in both Australian Dollars (AUD) and Indian Rupees (INR) and include applicable taxes.
- Multiple secure payment options are available for a smooth checkout experience.
- Once a payment is made, it is final. Cancellations or refunds due to a change of mind are not permitted.
Shipping & Delivery
- Free shipping is available across India for both residential and commercial addresses.
- Orders are dispatched through reliable courier services to ensure safe and timely delivery.
- While every effort is made to meet estimated delivery times, delays due to external factors (such as weather, holidays, or courier issues) are beyond our control.
Customer Responsibilities
As a buyer, you are responsible for:
- Providing accurate shipping and contact details to avoid delivery issues and delays.
- Using the product as per guidelines to maintain warranty coverage and ensure safety.
- Understanding that wear-and-tear components will require periodic replacement and are not covered under warranty beyond 30 days.
- Regular maintenance and proper handling to extend the product’s lifespan and performance.
Warranty & Liability
Products are covered against manufacturing defects for a specified period. If an issue arises, it will be assessed and resolved according to the warranty terms.
The warranty does not cover damage from accidents, misuse, improper installation, or third-party modifications.
TAV Electric is not responsible for any injuries, losses, or damages resulting from the improper use of the product.